1. Introduction
At Everlyx Store, customer satisfaction is our priority. This Refund and Returns Policy outlines the procedures for returning products and requesting refunds.

2. Eligibility for Returns
Products are eligible for return if they are defective, damaged, incorrect, or do not match the description provided. Returns must be initiated within [number] days of receipt.

3. Return Process
To initiate a return, contact our support team at support@everlyx.store or call +1 393 673 9232. Provide your order details and reason for return.

4. Conditions for Returns
Products must be unused, in their original packaging, and in the same condition as received. Proof of purchase is required.

5. Non-Returnable Items
Certain products, such as personalized items or final sale items, may not be eligible for return. Please check the product description.

6. Return Shipping
Customers are responsible for the cost of return shipping unless the return is due to our error or a defective product. We recommend using tracked shipping.

7. Refund Processing Time
Once we receive and inspect the returned item, refunds will be processed within [number] business days. You will receive a confirmation email.

8. Refund Method
Refunds will be issued via the original payment method. Please allow additional time for bank processing if applicable.

9. Exchanges
If you wish to exchange a product, please contact us within the return window. Exchanges are subject to product availability.

10. Damaged or Incorrect Items
If you receive a damaged or incorrect product, notify us immediately. We will arrange for a replacement or refund at no extra cost.

11. Cancellation of Orders
Orders can be canceled within [number] hours of placement. After this period, cancellations are subject to our return policy.

12. Refund Exceptions
Refunds may not be granted in cases of misuse, abuse, or failure to follow care instructions.

13. Restocking Fee
A restocking fee may apply for returned items in certain cases, as specified at the time of return.

14. Contact for Refunds and Returns
For any questions or to initiate a return, contact us at support@everlyx.store or call +1 393 673 9232.

15. Policy Updates
We reserve the right to update this Refund and Returns Policy at any time. Changes will be effective immediately upon posting.